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O-2.03 Intercultural Competence: Cooperation and Leadership at a Distance

Instructor: Isabelle Demangeat
Language of instruction:
English
Course type:
Online subject course, A-Track
Contact hours:
The coursework corresponds to an on-site course in term II amounting to 72 contact hours.
Course days
: Monday & Thursday
Time:
4 pm - 8:30 pm CEST
ECTS credits
: 7
Course fee:
€ 1,200 (incl. online discount)
Can be combined with all B-Track online courses

Course Description

Cross-cultural competency and collaboration are among the soft skills that employers seek most. The pandemic is expected to have a lasting effect on the future of work and will only increase the importance of these skills and their application to remote scenarios, as a higher percentage of workers will continue to work remotely at least part time and innovative meeting tools gain popularity over some forms of business travel.

This class conveys knowledge generated from the analysis of the professional reality of billions: daily working from home or a shared office space with other individuals spread around the world. Two principles emerge: 1) Cross-cultural competency and inclusiveness are key for high-quality collaboration in dispersed teams – this is true of both the business world and academia. 2) Online communication is a form of interpersonal communication.
Based on these two principles, this course examines how communication theories apply to dispersed teams and internet-based connections. It explores how to build up cross-cultural skills from a distance.
In this context, best practices from international corporations and not-for-profit organizations are analyzed; communication skills for different cultural settings explained and trained.

The class will be a temporary learning system in which participants experience being part of a dispersed team, analyze their experience of collaboration with fellow international students, and work together in small groups to create and present a collaborative work to their peers and the instructor. The class replicates the processes of a dispersed professional team: building up trust, generating common knowledge, enhancing cross-cultural competency, creating inclusiveness and delivering shared results.

Students will be provided with theoretical knowledge and with experimental learning opportunities. We will examine the fundamentals required for inclusiveness in a cross-cultural and diverse group. Over the course of the term, students will learn to name and apply relevant communication theories, develop an awareness of the impact of online communication, analyze the findings of cross-cultural surveys, evaluate and categorize different types of diversity and inclusion principles in organizations, practice collaboration in an international team, and reflect on situations from their daily lives where this knowledge can be applied in the future.

Guest speakers will be executives with profound international exposure who will share their key learnings on inclusion, cross-culturality and remote leadership.

Download Syllabus (printable PDF incl. day-to-day schedule)

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